We offer a wide range of services, including laundry and dry cleaning, window blind cleaning and restoration, wash and fold services, carpet and upholstery cleaning, duvet and curtain cleaning, and staff uniform labelling.
Our pricing varies by service. For our wash and fold service, we charge per kilogram of laundry. For other services, pricing is based on the type of item and the specific treatment required. We provide transparent quotes before starting any work.
We typically complete laundry and dry cleaning services within 24 to 48 hours. For window blinds cleaning, the process usually takes between 48 to 72 hours.
Yes, we offer convenient pickup and delivery services for all our laundry and dry cleaning services. Simply schedule a time, and we’ll handle the rest!
For laundry and dry cleaning, please ensure items are free of personal items (like wallets or phones) and check care labels. If you have special instructions or stain concerns, let us know when you drop off your items.
Yes, we use eco-friendly cleaning products and methods that are safe for both the environment and your health. Our window blind cleaning process, in particular, does not emit harmful fumes.
We clean various types of window blinds, including Venetian, vertical, roller, and Roman blinds. Our state-of-the-art cleaning technology allows us to effectively clean all parts of the blinds, even hard-to-reach areas.
Absolutely! Our team is trained to handle a wide range of fabrics, including delicate materials. We use specialized techniques to ensure that your items are cleaned safely and effectively.
We specialize in stain removal and can tackle various tough stains. Please inform us of any specific stains when you drop off your items so we can treat them appropriately.
You can reach us through our website's contact form, call us at +254 110 093 606 / +254 733 938 094, or email us at info@ebondrycleaners.com. We’re here to answer any questions you may have!
Yes, we provide tailored services for businesses of all sizes, including laundry and dry cleaning for staff uniforms, as well as window blind cleaning for offices and commercial spaces.
Yes, we offer options for recurring laundry and cleaning services. Contact us to discuss your needs, and we’ll help set up a convenient schedule.
We strive for complete customer satisfaction. If you have any concerns or complaints, please contact us directly. We will address your issue promptly and work to resolve it.
Yes, we offer services on weekends to accommodate your schedule. Please check our operating hours or contact us to confirm availability.
You can schedule a pickup or delivery through our website, by calling us, or by sending us an email. Just let us know your preferred date and time, and we’ll do our best to accommodate your request.
We take great care to protect your items during the cleaning process. In the rare event that damage occurs, we will address the issue promptly and discuss compensation options based on our policy.
Yes, we can clean larger items such as comforters, blankets, rugs, and carpets. Please inquire about specific sizes and cleaning options when you contact us.
There may be a minimum order requirement for our pickup and delivery service, depending on your location. Please contact us for specific details.
We occasionally run promotions and special offers for our services. Be sure to check our website or subscribe to our newsletter for the latest updates!
We clean a wide variety of fabrics, including cotton, polyester, silk, wool, and blends. If you have a specific fabric type, please let us know, and we will ensure it is handled properly.
We treat special care items, like wedding dresses and delicate garments, with the utmost care. Our team uses specialized techniques tailored to each item to ensure they are cleaned without damage.
Certain specialty items may incur an additional surcharge due to the extra care and attention they require. We will inform you of any additional costs before proceeding with the cleaning.
While we use our eco-friendly products for the best results, if you have specific cleaning supplies you prefer, please discuss this with us when you drop off your items.
Currently, we do not offer alterations or repairs. However, we focus on cleaning services to ensure your garments look their best.
For blind cleaning, simply ensure they are free of any large debris. You do not need to remove them; we handle the uninstallation and reinstallation process for you.
We request that you provide at least 24 hours' notice for any cancellations or rescheduling of pickup or delivery services. This allows us to better accommodate other customers.
While we prioritize timely service, emergency services may be available based on demand. Please contact us directly to inquire about immediate assistance.
We recommend exercising caution with items of significant personal or sentimental value. While we take care in cleaning all items, we cannot guarantee the restoration of such items. Please discuss any concerns with us beforehand.
We are located in ADRA House, Riverside Dr, Nairobi. Please feel free to visit us or contact us for directions and more information.
ADRA House, Riverside Dr, Nairobi
+254 110 093 606 / +254 733 938 094
info@ebondrycleaners.com
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